Cleaning Resources & Frequently Asked Questions
Frequently Asked Questions
What full range of cleaning services do you offer?
Residential services (routine, deep, move-in/out, Airbnb turnovers, post-construction) and commercial services (offices, janitorial contracts, clinics, schools, stores, warehouses, event cleanup, pressure washing, snow removal).
Where is post-construction cleaning categorized?
Post-construction cleaning is offered under our residential services for homes and remodeled residences, as well as for commercial renovations.
What commercial facilities do you clean?
We clean offices, ongoing janitorial facilities, healthcare clinics, hospitals, schools, colleges, retail stores, restaurants, industrial warehouses, and event venues.
What payment methods does Jose’s Cleaning Service LLC accept?
We accept Credit Cards and Debit Cards only. We do not accept cash or personal/business checks.
What are your payment terms for residential and large projects?
Small residential jobs require full payment upon booking. Larger projects (like post-construction) require a 50% deposit before work begins, and the remaining 50% upon completion.
What is your cancellation policy?
Cancellations or rescheduling requests must be made at least 24 hours prior to your scheduled service time, or your deposit is non-refundable.
How does your Airbnb turnover service work?
We strip beds, wash and dry laundry, remake beds with fresh linens, deep-sanitize kitchens and bathrooms, vacuum, mop, and restock guest supplies.
How many years of industry experience do you bring?
Jose’s Cleaning Service LLC brings 8+ years of shining excellence in property care across the USA.
How do I specify my property type and add-ons when booking?
When booking online or calling, you can select your exact property type (apartment, house, Airbnb, office, warehouse), cleaning type, add-ons (laundry, inside fridge/oven, window washing), and specific job instructions.